Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use our tutoring platform, remember your preferences, and improve your experience.

2. Types of Cookies We Use

Strictly Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, the services you have asked for cannot be provided.

• Session Cookies: Keep you logged in during your visit
• Security Cookies: Authenticate users and prevent fraudulent use of login credentials
• Load Balancing: Distribute website traffic across servers

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Preferences: Remember your settings like language, timezone, and theme preferences
• User Interface: Store your vocabulary list selections and training mode preferences
• Video Playback: Remember video player settings and position

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this information to improve our website and services.

• Google Analytics: Track page views, session duration, and user behavior patterns
• Performance Monitoring: Measure website speed and identify technical issues
• Usage Statistics: Understand which features are most popular

Marketing Cookies

These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for individual users.

• Advertising Networks: Show relevant ads on third-party websites
• Social Media: Enable sharing content on social platforms
• Conversion Tracking: Measure effectiveness of marketing campaigns

3. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality.

Third-Party Services We Use:

• Payment Processing: Stripe (secure payment handling)
• Analytics: Google Analytics (website usage analysis)
• Video Hosting: YouTube or Vimeo (video content delivery)
• Email Services: Resend (transactional emails)

These services may set their own cookies. We recommend reviewing their privacy policies to understand their cookie practices.

4. How We Use Cookies

We use cookies for the following purposes:

• Authentication: Remember that you're logged in as you navigate between pages
• Preferences: Store your language, timezone, and interface preferences
• Security: Support security features and detect malicious activity
• Performance: Monitor and analyze website performance and usage patterns
• Personalization: Remember your vocabulary progress and study preferences
• Communication: Enable live chat and customer support features

5. Cookie Duration

Cookies can be either "session" cookies or "persistent" cookies:

Session Cookies

These are temporary cookies that expire when you close your browser. They are used to maintain your session as you navigate through the website.

Persistent Cookies

These cookies remain on your device until they expire or you delete them. They are used to remember your preferences and settings across multiple sessions.

• Preference Cookies: Typically expire after 1 year
• Analytics Cookies: Typically expire after 2 years
• Authentication Cookies: Typically expire after 30 days of inactivity

6. Managing Your Cookie Preferences

You have several options for managing cookies:

On Our Website

You can manage your cookie preferences at any time by visiting our Cookie Preferences page. Here you can enable or disable different types of cookies (except strictly necessary ones).

Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

⚠️ Important: If you disable or delete cookies, some features of our website may not function properly. You may not be able to log in, save preferences, or access certain personalized features.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no uniform technology standard for recognizing and implementing DNT signals, so we do not respond to DNT signals at this time.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

• Via the contact form on our website
• By email to: privacy@yourdomain.com